ABOUT THE JOB

We’re seeking a proactive and purpose fuelled Programme Coordinator & Team Assistant to dive into a 9-month maternity cover role helping us deliver our latest leadership and change programmes for clients.

With previous experience in programme and team scheduling, alongside regular client communication, you’ll quickly become an invaluable team member and point of contact, ensuring the smooth running of key client projects and Outside initiatives.

WHO WE ARE

We are a UK research-based leadership consultancy, operating globally. Our work, growth, and culture are shaped by our collective purpose, ‘to be a driving force of human evolution’. Our mission is to help leaders, teams, and organisations find better ways of understanding how they make sense of and solve their greatest challenges. We do this by harnessing the new science of self-awareness to build and strengthen mindsets for the future. We aim to extend what we learn with clients and in the future share it more widely to help anyone thrive in a more uncertain world. This will be the legacy of Outside.

Our founder, Jean Gomes, led the pioneering boutique leadership consultancy, DPA for over 30 years and founded and led the global arm of The Energy Project, fundamentally changing how organisations such as Google, Facebook and Sony understood wellbeing. Today, he leads our thought leadership, research, and product development.

Our culture, at Outside, is centred around an 'Always Day One' mindset - where we are striving to learn, grow and adapt constantly. We also work hard on our inclusive mindset- ensuring everyone feels valued and safe to contribute, challenge and grow our work and how we do it. Whether we are problem-solving with clients, collaborating as a team or supporting one another, we have three core values that underpin how we show up. 1) Being comfortable stepping into uncomfortable places - challenging the status quo. 2) Uplifting others - we're in this together! 3) Balancing creativity & pragmatism - ideas grounded in real-world effectiveness.

ABOUT OUR WORK

We create custom-built programmes to help leaders solve their biggest challenges, drawing on our research and the tools we’ve created to build mindsets. We are known for quickly getting to root causes and developing solutions that rapidly create business impact. Our focus is on transformation, team, innovation, inclusion, and wellbeing.

Examples of recent work:

• A multi-award-winning global leadership programme that allows top talent to build five mindsets that will enable their company to adapt and thrive in an automated and rapidly changing market.
• A cutting-edge mindset programme to help a client become the world's most inclusive and caring company.
• Coaching the leadership team of one of the world’s most successful automotive brands to face the challenges of market transformation and new needs and realities of their workforce.
• Building and scaling an innovation growth engine from scratch, working with 70 teams globally, delivering the fastest new product growth in the company’s history.
• Delivering a next-generation wellbeing programme based on a decade’s research to help avoid burnout in one of the world’s fastest-growing companies.

ABOUT THE ROLE

Working alongside our Programme Management Lead and closely with the CEO and other Client Programme Leads, the purpose of this role is to provide high-quality, programme coordination support to our clients and our team. 

Key outcomes:

• Providing seamless cover to support live and ongoing client programme needs
• Key co-ordinator for scheduling and arranging internal team meetings and events, building a strong working relationship with all team members

Client focused responsibilities:

• Collaborate with Client Programme Leads and Programme Manager to manage and schedule key programme activities for the team, client and participants including regular client calls and coaching sessions.
• Direct and regular liaison with client contacts to co-ordinate programme dependencies, attending meetings as required. This is often on a reactive basis (e.g. finding new availability for programme calls or events).
• Providing ongoing monitoring and status tracking to all stakeholders.
• Attending internal team progress meetings.
• Handling/directing participant enquiries quickly and appropriately to Client Programme Leads.
• Supporting logistics planning around programmes as required (e.g. venue sourcing and booking, team travel arrangements and itineraries and printing, preparation, packing and shipping for programme events).
• Proof reading programme materials when required.

Team focused:

• Scheduling regular internal team meetings.
• Planning and arranging logistics around quarterly team events (travel arrangements, venue and hotel booking, catering requirements etc.).
• Supporting team members with ad hoc diary scheduling and travel booking needs.
• Providing ad hoc support for office management needs (e.g. arranging access for maintenance and deliveries).
• Supporting team couriering needs (e.g. shipping books to client events).

TO BE SUCCESSFUL, YOU'LL HAVE:

• High organisational skills, with the flexibility to respond to changing situations.
• High attention to detail and accuracy.
• The ability to anticipate, and confidence raising potential roadblocks, or quality concerns early to enable actions to be taken.
• Confidence dealing with people at all levels of an organisation and the ability to build strong relationships.
• Excellent communication skills, with the ability to determine who needs to be kept informed on specific topics.

Our must haves:

• Previous experience working in a similar role in a fast-paced environment.
• Strong IT skills in all elements of Microsoft Office, SharePoint and virtual call platforms including Zoom and Google Meet
• An individual who has positive, upbeat energy and lots of enthusiasm!
• A team player with the ability to take the lead when necessary.

WHAT WE OFFER:

Salary: £30,000 - £40,000 p.a.

A purpose-driven role with the opportunity to create immediate impact in our amazing team and for our clients.

A highly flexible and autonomous work environment – we come together in person to build and develop relationships and to share and create. We operate a minimal viable bureaucracy because we are a team of highly accountable individuals.

Before you contact us, we suggest you take a moment to look at our work so we can have a great conversation:

Our website

Our LinkedIn page